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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sheri Etter

Sheri Etter

September 10, 2026

5  out of  5
rating by Sheri Etter
"I like the drive safe discount. Staff very friendly. Good customer service ."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jeri Day

September 2, 2026

5  out of  5
rating by Jeri Day
"I had been with my previous agent, Bob Goldsberry for over 25 years. When he retired I didn’t think there could be anyone just as good but Cory Shafer proved me wrong. I have been with State Farm for over 35+ years and have no intentions of going anywhere else! Cory and his staff are A+ in my book!"
We responded:
"Hi Jeri, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Cory Shafer’s team.  Please reach out to us if any questions come up!  - Cory Shafer’s Insurance Team "
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Pam Crawford

August 11, 2026

5  out of  5
rating by Pam Crawford
"Cory Shafer and his staff is always very helpful to us. I am so grateful that I found him as our insurance agent. He helped us also with our annuities and helping us chose a great plan."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lebanon insurance team. "
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Jayne Copas

August 11, 2026

4  out of  5
rating by Jayne Copas
"Love office staff - great team!!"
We responded:
"Thanks so much for the great review, Jayne! We’re happy to hear you had a positive experience with our team here in Lebanon. "
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Clint East

August 11, 2026

5  out of  5
rating by Clint East
"Has always been extremely helpful and communication is great!"
We responded:
"Thanks so much for the fantastic rating, Clint! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Jessica Walker

August 10, 2026

5  out of  5
rating by Jessica Walker
"I have auto and renters insurance through Cory with State Farm. Over the weekend I received a message saying the wrong mortgage company was on my policy and to fix the issue immediately. I reached out Saturday evening and emailed Cory and was told it would be 3(ish) business days. Cory promptly contacted me Monday morning at 9 am when his office opened. I just received a call back from Cory stating he made the correction and was letting my rental company know himself instead of me having to call them while at work. What may seem so common to him, was a huge grateful moment for me. I’m so grateful to have an agent like Cory who knows I’m a PERSON and not just another number as a customer. Thank you Cory for going above and beyond, I truly appreciate you. Your response to my crisis on a Monday morning has earned me to always choose you! It wasn’t the girls in the office calling, it was the agent. THAT is customer service on a level where I feel appreciated as a customer. Thank you Cory! State Farm girlie for life!!!"
We responded:
"Thank you so much for the 5 stars, Jessica! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Jackie Doughty

August 5, 2026

5  out of  5
rating by Jackie Doughty
"Cory is awesome and the team all together will get what you need done! Love my local office!!"
We responded:
"Jackie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lebanon. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Cory Shafer and Team "
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Joyce Shirley

April 27, 2026

5  out of  5
rating by Joyce Shirley
"Prompt, caring service from Cory."
We responded:
"Joyce, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cory Shafer’s Team—we are always here to help!"
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Elizabeth King

April 27, 2026

5  out of  5
rating by Elizabeth King
"Cory and his team have been wonderful for years! Anytime I have any questions or changes with my account they are on top of getting things fixed and communicate any changes that have been made."
We responded:
"Thanks so much for the amazing review, Elizabeth! We really appreciate your support here in Lebanon . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Justin Miller

April 13, 2026

5  out of  5
rating by Justin Miller
"Glad I switched to State Farm. Great coverage, better prices compared to what I’d been paying for years with no claims.

Cory is great to work with getting started was easy and change requests were simple either in the app or emailing the office. Would recommend calling Cory"
We responded:
"Justin, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cory Shafer’s Team!"
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Adam Bolinger

March 19, 2026

5  out of  5
rating by Adam Bolinger
"I’ve been with Cory for years. I really appreciate his service."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Cory Shafer’s Team here in Lebanon . "
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Harry Ashworth

March 10, 2026

5  out of  5
rating by Harry Ashworth
"When I had problems with my roof after a wind storm, they helped a lot, guiding me through each step along the way"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Cory Shafer’s Team. "
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Todd Anderson

March 9, 2026

1  out of  5
rating by Todd Anderson
"Worst company and agent I've ever had the displeasure to do business with! Loyalty means nothing! Over 10yrs with agent, First major claim due to Hail storm, Nothing was fixed or repaired, rates doubled and got the runaround blame game. 0 out of 10 do not recommend!!"
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Jennifer Adamson

March 7, 2026

5  out of  5
rating by Jennifer Adamson
"Always available and very communicative. Great agent"
We responded:
"We appreciate your review, Jennifer. We are so happy that you had such a wonderful experience with State Farm Agent Cory Shafer’s Team here in Lebanon ! "
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Megan Wilson

February 11, 2026

5  out of  5
rating by Megan Wilson
"Cory and his team are the best! My family uses them for home, auto and business. Can’t recommend them enough for their low pricing and great customer service."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cory Shafer’s Team. "
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Gunnar Swanson

February 11, 2026

5  out of  5
rating by Gunnar Swanson
"Cory Shafer and his team are top notch. I highly recommend. I run all of my personal and business insurance policies with this agency. They take the stress off your plate, are reasonable on pricing and always available to help!"
We responded:
"Gunnar, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Dave Swartz

February 3, 2026

5  out of  5
rating by Dave Swartz
"Great service"
We responded:
"Dave, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cory Shafer’s Team—we are always here to help!"
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Robert Spenner

February 3, 2026

5  out of  5
rating by Robert Spenner
"Cory takes the extra step to address the question and insurance needs of his customers."
We responded:
"Thank you so much for the 5-star rating, Robert! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Terry McCain

February 2, 2026

5  out of  5
rating by Terry McCain
"Working with Cory Shafer and his team has been a pleasure. We've had our home and auto insurance with them for many years. Phone calls are returned promptly and questions answered thoroughly, and the personal service is much appreciated."
We responded:
"Thank you so much for the 5-star rating, Terry! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Eileen McMillan

January 21, 2026

5  out of  5
rating by Eileen McMillan
"Cory and his team are awesome!"
We responded:
"Thanks so much for the amazing review, Eileen! We really appreciate your support here in Lebanon . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Cory Shafer’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lebanon . "
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Dillan

January 7, 2026

5  out of  5
rating by Dillan
"Amazing place to do business with. I've been with this state farm for years dealing with almost everything and I can say for certain that they actually care. Cory and Dianne always try their best to help you out any way they can. When it comes to reminders and updating anything Allison has been the way to go. Reminding me if I missed any bills or helping keep my PAP policy up to date with all the new stuff. Honestly if I could be with a insurance office for life. I would choose Cory's for sure."
We responded:
"Dillan, thanks for giving us a great review!!! We appreciate your business!!!"
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Susie Pray

January 6, 2026

5  out of  5
rating by Susie Pray
"Even when my car broke down and had no way home, the office crew came and got me took me home with all my groceries. These people are more like family than a business."
We responded:
"Susie, thanks for the 5* review. I am glad we were able to help you out. Thanks for the kind words and allowing us to take care of your insurance needs."
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Jennifer Milburn

December 28, 2025

5  out of  5
rating by Jennifer Milburn
"Cory was very helpful when we transitioned to him. Our previous agent retired and we were sent to another agent that was very unhelpful and their office mixed our policies up with our daughters. Cory helped get us back on track, sat down with us to go over our policies and coverage."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alyssa Martin

December 20, 2025

5  out of  5
rating by Alyssa Martin
"My family & I have used State Farm Insurance for several years now. We have never had any issues & couldn’t be more happy with the services we have received!
Keep up the good work!!😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mike Miller

December 19, 2025

5  out of  5
rating by Mike Miller
"Cory and his staff at State Farm have been amazing. A lot changed for us and they immediately got us in to work out a new insurance plan. They are very easy to work with and get things done quickly for a great price. Thank you for being so kind and helpful."
We responded:
"Mike, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"