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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Harry Ashworth

March 10, 2026

5  out of  5
rating by Harry Ashworth
"When I had problems with my roof after a wind storm, they helped a lot, guiding me through each step along the way"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Cory Shafer’s Team. "
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Todd Anderson

March 9, 2026

1  out of  5
rating by Todd Anderson
"Worst company and agent I've ever had the displeasure to do business with! Loyalty means nothing! Over 10yrs with agent, First major claim due to Hail storm, Nothing was fixed or repaired, rates doubled and got the runaround blame game. 0 out of 10 do not recommend!!"
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Jennifer Adamson

March 7, 2026

5  out of  5
rating by Jennifer Adamson
"Always available and very communicative. Great agent"
We responded:
"We appreciate your review, Jennifer. We are so happy that you had such a wonderful experience with State Farm Agent Cory Shafer’s Team here in Lebanon ! "
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Megan Wilson

February 11, 2026

5  out of  5
rating by Megan Wilson
"Cory and his team are the best! My family uses them for home, auto and business. Can’t recommend them enough for their low pricing and great customer service."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cory Shafer’s Team. "
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Gunnar Swanson

February 11, 2026

5  out of  5
rating by Gunnar Swanson
"Cory Shafer and his team are top notch. I highly recommend. I run all of my personal and business insurance policies with this agency. They take the stress off your plate, are reasonable on pricing and always available to help!"
We responded:
"Gunnar, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Dave Swartz

February 3, 2026

5  out of  5
rating by Dave Swartz
"Great service"
We responded:
"Dave, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cory Shafer’s Team—we are always here to help!"
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Robert Spenner

February 3, 2026

5  out of  5
rating by Robert Spenner
"Cory takes the extra step to address the question and insurance needs of his customers."
We responded:
"Thank you so much for the 5-star rating, Robert! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Terry McCain

February 2, 2026

5  out of  5
rating by Terry McCain
"Working with Cory Shafer and his team has been a pleasure. We've had our home and auto insurance with them for many years. Phone calls are returned promptly and questions answered thoroughly, and the personal service is much appreciated."
We responded:
"Thank you so much for the 5-star rating, Terry! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Eileen McMillan

January 21, 2026

5  out of  5
rating by Eileen McMillan
"Cory and his team are awesome!"
We responded:
"Thanks so much for the amazing review, Eileen! We really appreciate your support here in Lebanon . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Cory Shafer’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lebanon . "
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Dillan

January 7, 2026

5  out of  5
rating by Dillan
"Amazing place to do business with. I've been with this state farm for years dealing with almost everything and I can say for certain that they actually care. Cory and Dianne always try their best to help you out any way they can. When it comes to reminders and updating anything Allison has been the way to go. Reminding me if I missed any bills or helping keep my PAP policy up to date with all the new stuff. Honestly if I could be with a insurance office for life. I would choose Cory's for sure."
We responded:
"Dillan, thanks for giving us a great review!!! We appreciate your business!!!"
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Susie Pray

January 6, 2026

5  out of  5
rating by Susie Pray
"Even when my car broke down and had no way home, the office crew came and got me took me home with all my groceries. These people are more like family than a business."
We responded:
"Susie, thanks for the 5* review. I am glad we were able to help you out. Thanks for the kind words and allowing us to take care of your insurance needs."
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Jennifer Milburn

December 28, 2025

5  out of  5
rating by Jennifer Milburn
"Cory was very helpful when we transitioned to him. Our previous agent retired and we were sent to another agent that was very unhelpful and their office mixed our policies up with our daughters. Cory helped get us back on track, sat down with us to go over our policies and coverage."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alyssa Martin

December 20, 2025

5  out of  5
rating by Alyssa Martin
"My family & I have used State Farm Insurance for several years now. We have never had any issues & couldn’t be more happy with the services we have received! Keep up the good work!!😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mike Miller

December 19, 2025

5  out of  5
rating by Mike Miller
"Cory and his staff at State Farm have been amazing. A lot changed for us and they immediately got us in to work out a new insurance plan. They are very easy to work with and get things done quickly for a great price. Thank you for being so kind and helpful."
We responded:
"Mike, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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J Hancock

December 18, 2025

5  out of  5
rating by J Hancock
"Diane was awesome, helped us with some paperwork"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Scott Herring

December 9, 2025

5  out of  5
rating by Scott Herring
"Everyone in the office are nice and courteous, and Corey is always there for our insurance needs!"
We responded:
"Scott, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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mint tea

November 22, 2025

5  out of  5
rating by mint tea
"Always helping take care of us!"
We responded:
"Thanks for your review!"
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Amanda Garvin

November 21, 2025

5  out of  5
rating by Amanda Garvin
"We just left town n vacation with a rental car. They made sure we were covered should anything happen! Love love love them!!!"
We responded:
"Amanda thanks for being a great client and thanks for the review!!"
Profile photo of Sharron Englert

Sharron Englert

November 18, 2025

5  out of  5
rating by Sharron Englert
"Nice employees good service"
We responded:
"Sharron, thanks for your review and positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lorene Cook

November 17, 2025

5  out of  5
rating by Lorene Cook
"If you are considering getting an insurance policy State Farm is a excellent company to contact, the staff is so helpful and kind. They helped me understand my policy and took the time to make sure all my questions were answered. So if you want a company with staff that truly cares consider State Farm Insurance for your insurance needs ."
We responded:
"Lorene, thanks for the google review. I appreciate the kind comments. My team and I always strive to do our best and thanks for acknowledging our hard work. Thanks again for the 5* review :)"
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Natalie Clyne

November 11, 2025

5  out of  5
rating by Natalie Clyne
"I have had coverage (auto, renter’s and home) through this team for six years now. They have always been very helpful and quick to respond with every question and every change."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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B B

November 3, 2025

5  out of  5
rating by B B
"Good customer service and very prompt with any issue I need resolved"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Charli Agnew

Charli Agnew

October 3, 2025

5  out of  5
rating by Charli Agnew
"Great people, very friendly and helpful with my first car."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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RAINN Mccoy

October 2, 2025

5  out of  5
rating by RAINN Mccoy
"Corey and his staff are great. They were very helpful with my needs. highly recommended"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jessica anderson

Jessica anderson

October 2, 2025

5  out of  5
rating by Jessica anderson
"I’ve been with them for years and love the service always on top of me changing wtv is needed"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"